Terms of Service

The Terms of Service was last updated on October 11, 2023.

Please read these Terms carefully before commissioning me (the “Artist”). By commissioning the Artist, you (the “Client”) agree to be bound by these Terms.

I. Rules of Conduct

The Client is responsible for providing as much detail as they can about the commissioned illustration (the “Artwork”) to avoid miscommunication. Any missing details or vague wording is subject to interpretation by the Artist.

Both the Artist and Client are responsible for replying to correspondence emails that contain questions within a reasonably timely manner. The Artist reserves the right to delay or suspend the Artwork until a reply is received. In cases where a reply is not received in excess of 3 months, the Artist reserves the right cancel the Artwork.

Communications regarding the Artwork shall be constructive and objective. 

II. Payment

The Artist will invoice the client via PayPal after approving the Artwork request. The invoice must be paid for in full before the Artist will begin on the Artwork. The only accepted currency is US Dollars.

If the Artist does not receive payment before the period the Artist is expected to begin the Artwork, the Artist reserves the right to delay or cancel the Artwork.

III. Cancellation and Refund Policy

The Artist reserves the right to cancel the Artwork at any time. Cancellations and refunds are handled on a case-by-case basis. 

A cancellation will result in a full refund under the following conditions:

A cancellation will not result in a refund and the Artist will retain all of the ownership rights of the Artwork under the following conditions:

IV. Process

The Client may receive multiple works-in-progress updates (“WIPs”). After receiving these updates, Clients are entitled to make suggestions. The Artist reserves the right to decline suggestions. Suggestion correspondence in excess of three iterations may be subject to additional fees, to the Artist’s discretion. 

The Artist may also ask the Client for approval of a certain aspect within the Artwork. Upon approval, the Client forfeits their rights to suggest any changes to the specified aspect. The Client may opt to forgo this approval process, but in doing so, forfeits their rights to suggest changes to the Artwork.

The Client may request a WIP from the Artist at any time before the Artwork is completed. After requesting a WIP, the Client cannot request additional WIPs within 20 hours.

The Artwork may be marked with the Artist’s signature in a non-central area of the canvas. 

V. Delivery

When the Artwork is completed, the Client will receive an illustration digitally in the form of a .png file via email. The Artist will not provide a .csp or .psd file to the Client under any circumstance. The Artist will not ship any physical items under any circumstance.

Upon the Client's approval of the completed Artwork, the Artist is no longer obligated to make any revisions to the Artwork. It is the Client's responsibility to store, back-up, and retain the Artwork's files. The Artist is not liable to replace any missing files that have been previously delivered.

Upon receipt of a completed Artwork, Clients have no right to request a refund or file a chargeback against the Artist under any circumstances. Clients who violate this Term will forfeit to the Artist all of the rights to the Artwork and will be unauthorized to use the Artwork in any capacity.

VI. Usage

The Artist may broadcast the Artwork's progress on online streaming platforms. The Artist may display the Artwork on any platform that displays the Artist's works. 

Unless otherwise stated, all Artworks are licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 International License. 

The Client may print or use the Artwork for personal use, but the Client is unauthorized to redistribute or sell the Artwork for commercial purposes. 

The Client may display or transmit the Artwork on any platform under the condition that they must identify the Artist as the creator of the Artwork. The Client may not display or transmit any WIPs or incomplete material of the Artwork without the Artist’s explicit approval.

The Client may not edit, modify, or transform the Artwork without the Artist's explicit approval. 

The rights to the characters represented in the Artwork belong to their respective owners. 

If the scope of the Artwork includes the creation of an original character by the Artist, the Artist transfers the ownership rights of the character to the Client upon completion. The Artist retains the authorship rights of the character.

VII. Indemnity and Release of Liability

The Client agrees to cover all expenses incurred against the Artist as a result of the Client's violation of the Terms, including but not limited to PayPal dispute charges and attorney's fees and costs. 

The Artist is not liable for any damages caused from the Artist's failure to deliver the Artwork within a specified timeframe. The Artist is not responsible for any claim or liability caused by the Client's use of the Artwork.